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For many high-volume employers, agency spend has become an uncomfortable truth.
It grows quietly during peak periods, spikes during shortages, and becomes almost impossible to unwind without disrupting hiring.
The assumption has long been that agencies are the price of speed.
Over time, heavy reliance creates challenges: cost volatility, loss of process control, and limited internal capability development.
As volumes increase, so does spend. And because agency fees scale per hire, budgets become increasingly unpredictable.
Rather than removing agencies, high-volume employers are taking a more strategic approach, being more intentional about when and how they're used.
First, they're segmenting hiring demand. Not all roles require the same sourcing effort. Many organisations now separate high-volume repeatable roles from specialist or niche hires and executive appointments. This allows agencies to be used selectively, where they add genuine value.
Second, they're bringing volume hiring closer to the business. By building repeatable sourcing, screening, and scheduling processes, employers reduce dependency on third parties without increasing internal recruiter headcount.
Third, they're investing in hiring infrastructure. Technology, process design, and talent pipelines are replacing ad-hoc agency relationships that were never designed for consistency.
For employers managing consistent hiring volumes, models like Smart Sourcing in recruitment allow organisations to access qualified candidates at a fixed cost, without the unpredictability of per-hire agency fees.
Rather than outsourcing recruitment entirely, teams retain control while removing cost spike, a model that Finance teams increasingly favour because it delivers predictability alongside performance.
Here's the most important insight: these employers are not hiring slower. In many cases, time to hire actually improves because processes are consistent, candidate pipelines are owned rather than rented, and hiring teams aren't starting from scratch each time.
Reducing agency spend isn't about doing less hiring. It's about doing it smarter.
Ready to cut recruitment expenses without slowing down hiring? Explore our Recruitment Subscription Service now or contact our team today.

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