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FAQsAll your key questions answered
The ACS Staffing Solutions registration process is simple and provides many benefits for job seekers and employers.
As a job seeker, you can register your personal details and as an employer, you can register your company details.
Once you have done this, a member of our team will be in touch to discuss the next steps and how we can support you.
If you need any information regarding your pension scheme or to opt out, please contact now:pensions on 0330 100 3334.
You will need to quote our company code (5T1) when speaking to them.
At ACS Staffing Solutions we offer a wide range of jobs, including:
Professional jobs - Our professional recruitment division has a wide range of office-based positions, work from home roles and temporary assignments. You can choose from entry level vacancies to senior positions to suit your needs.
Industrial jobs – We handle thousands of industrial job positions a year. They range from warehouse picking and packing, FLT drivers, manufacturing, cleaning and more.
You can browse our job board to see which ones appeal to you.
Alternatively, you can give us a call on 01604 704058 or email info@acsstaffingsolutions.co.uk to discuss your job requirements.
We usually make payment to you on the Friday following the week worked (i.e. a week in ‘arrears’), unless your payment terms are different in your assignment confirmation or otherwise advised.
If you have any queries, please contact your ACS Staffing Solutions Account Manager and they will be happy to help.
Our PAYE Reference number is 745/LB23482.
Holiday pay is accrued as you work and generally equates to 12.55% of your hours per week. You can check your holiday accrual with your account manager and request leave from them.
Your data is safely stored on our system in accordance with the GDPR regulations. You can check out our GDPR policy.
You also have the right to be forgotten, if you would like us to remove your data please fill in the contact form above and we will action this for you.
We value feedback from our applicants, clients and candidates so that we can continue improving our service and know what we're succeeding at.
Please leave us a Google review or email info@acsstaffingsolutions.co.uk to share your feedback with us.
Once you have started working with us you will have been set up for online payslips. These can be accessed by visiting the below link.
id.sage.com
If you have accessed your payslips previously, you will need to use the password reset link on the page and follow the onscreen steps.
Once you have requested your P45 from us, we will process this for you. You should then receive it within 1 to 3 weeks.
If you haven’t received this within that time frame, please give us a call on 01604 704058 and we will chase this for you.
Upon starting with ACS, you should have completed a staffing check list (P46) or provide your last P45. If you don’t, you will be put on an emergency tax bracket by the HMRC.
If you are put on emergency tax then you will need to either provide their P45, complete a staffing check list (P46) or contact HMRC directly and advise that we are now your employer.
We are unable to resolve tax code queries on your behalf; please contact HMRC directly.
You will then receive a change of tax code in the post at the same time we receive it; if you haven’t had one at home, then we won’t have had one either (providing you have the right address with the HMRC).
For further help on this matter please visit the HMRC website or give them a call on 0300 200 3300.
If you are unable to attend your placement, please let us know as soon as possible. You can do this by calling your account manager directly on the number provided on your assignment confirmation.
You can call 01604 704058 or fill out the contact form above to hear from us.